Welcome to Ahoy360 ("Ahoy360","Ahoy!360", "we," "us," or "our"). This Cookie Policy explains how we use cookies and similar tracking technologies (like pixels and web beacons) on our website https://ahoy360.co.uk (the "Site"). It explains what these technologies are, why we use them, and your rights to control our use of them.

This policy should be read alongside our Privacy Policy which provides more detail on how we process personal data.

By using our Site and consenting via our cookie consent tool (where applicable), you agree to the use of cookies as described in this policy.

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies can be "session" cookies (which expire when you close your browser) or "persistent" cookies (which stay on your device for a set period or until you delete them). They can be set by the website owner (first-party cookies) or by third parties (third-party cookies).

We use cookies and similar technologies for several reasons:

• Essential Operations : To enable the basic functioning of our Site, such as navigation and security.
• Performance and Analytics: To understand how visitors interact with our Site, which pages are most popular, how users arrive at the site, and to measure the effectiveness of our content and services. This helps us improve the Site and our offerings.
• Functionality : To remember choices you make (like language preferences, if applicable) and provide enhanced, more personal features.
• Marketing and Advertising : To track user activity across websites, measure the effectiveness of our marketing campaigns (including on platforms like Meta, Google, and LinkedIn), deliver targeted advertising, and build profiles of user interests. This includes conversion tracking to see if actions like contacting us result from our ads.

We use the following types of cookies on our Site:

• Strictly Necessary Cookies: These cookies are essential for you to browse the Site and use its features, such as accessing secure areas. Without these cookies, services like basic navigation cannot be provided. These cookies do not require your consent.
• Performance and Analytical Cookies: These cookies collect information about how you use our Site, such as which pages you visit most often and if you receive error messages. The information collected is typically aggregated and anonymous and helps us improve how our Site works.

  • Examples: We use tools like Google Analytics to gather this data. We may also use cookies related to our data warehousing and BI tools (like BigQuery, Snowflake, Power BI, Tableau, Looker) for internal analysis of website performance trends.

• Functional Cookies: These cookies allow the Site to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features. For instance, they might be used to remember the state of a chat session if you interact with our WhatsApp integration via the Site.
• Targeting and Advertising Cookies : These cookies are used to track your browsing habits and activity on our Site and potentially other websites. They are used to deliver advertisements more relevant to you and your interests, measure the effectiveness of advertising campaigns, and perform remarketing.
  • Examples: We use tracking pixels and cookies from third-party advertising platforms like:
    • Meta (Facebook/Instagram): Via the Meta Pixel for conversion tracking and targeted advertising.
    • Google: Via Google Ads cookies and Google Analytics features for conversion tracking, remarketing, and advertising reporting.
    • LinkedIn: Via the LinkedIn Insight Tag for campaign measurement and audience insights.
  • We also use tools like Google Tag Manager (GTM) and potentially Server-Side GTM or platforms like Segment/Rudderstack to manage the implementation of these tracking technologies.

Some cookies placed on your device are set by third-party service providers we use for certain functions or advertising. These third parties (such as Google, Meta, LinkedIn, potentially providers of analytics or chat widgets) may use cookies to collect information about your online activities over time and across different websites when you use our Site.

We do not control these third-party cookies. We recommend you review the privacy and cookie policies of these third parties for more information on how they use cookies and process data:

• Meta (Facebook/Instagram) : https://www.facebook.com/policy.php / https://www.facebook.com/policies/cookies/
• Google : https://policies.google.com/privacy / https://policies.google.com/technologies/cookies
• LinkedIn :  https://www.linkedin.com/legal/privacy-policy / https://www.linkedin.com/legal/cookie-policy

You have the right to decide whether to accept or reject cookies (except for strictly necessary ones).

• Cookie Consent Tool : When you first visit our Site, you should be presented with a cookie banner or tool allowing you to manage your preferences and consent to non-essential cookies. You can typically adjust your preferences at any time through this tool (often accessible via a link in the footer or a persistent icon).
• Browser Settings : Most web browsers allow some control of most cookies through the browser settings. You can set your browser to block cookies or to alert you when cookies are being sent to your device. Please note that if you block all cookies (including essential cookies), you may not be able to access all or parts of our Site, and some functionality may be impaired.

  Find out how to manage cookies on popular browsers:

  • Google Chrome : https://support.google.com/accounts/answer/61416?hl=en
  • Microsoft Edge : https://support.microsoft.com/en-gb/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd
  • Apple Safari : https://support.apple.com/en-gb/guide/safari/sfri11471/mac
  • Mozilla Firefox : https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data use practices. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions about our use of cookies, please contact us:

• By Email: puneet@ahoy360.co.uk
• By Call : +447831452693